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what cause the blank desktop after logon to windows 2000 pro?

Hi,

very often that user in my schoolgets a blank screen after they logon to windows 2000 pro. does anyone know what cause this problem and how can we prevent or eliminate this problem in the future?

all the win2k pro have latest service pack and update.

Thanks

ms citizen  Friday, May 19, 2006 7:12 PM
Hello ms Citizen. As the prior person pointed out these forums are Developer Orientated.
Microsoft has communities more suited for receiving technical help such as you need located here.

Most likely it could be a router issue that you may need to discuss with your network persons. But you should post your question here
When doing try to provide exact specifics and steps that happen when this error happens this way it can help people who are trying to help you.

Hope this helps.


MarcD  Friday, May 19, 2006 8:37 PM
Hi,
that can be lot of things. A virus/worm/etc., a problem with some program that loads at startup (could be a drivers' issue or any other program), a corruption in the registry or any other file that is vital to windows' functionality.

Try checking the event viewer for errors.
Try running windows in safe mode and see if the error happens.
Run a antispyware/adware/antivirus program.

PS:
I don't want to "impersonate" a moderator but:
- I think this is not the right place to ask questions about windows problems, this is dedicated to windows' programming.
- Try not posting in duplicate so we don't have to answer in both places.
n0n4m3  Friday, May 19, 2006 7:28 PM
Thank you for your reply, but I thought this is windows general forum.
ms citizen  Friday, May 19, 2006 7:38 PM
Hello ms Citizen. As the prior person pointed out these forums are Developer Orientated.
Microsoft has communities more suited for receiving technical help such as you need located here.

Most likely it could be a router issue that you may need to discuss with your network persons. But you should post your question here
When doing try to provide exact specifics and steps that happen when this error happens this way it can help people who are trying to help you.

Hope this helps.


MarcD  Friday, May 19, 2006 8:37 PM

You can use google to search for other answers

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