Hi, I would like to ask. The purpose of my application is to receive trouble/complain from customerson a software company.
It is a CUSTOMER SUPPORT SYSTEM.
So on the Support form, it consists of like this:
Support Officer Name: <textBox>
Support Time (Date & Time): <datePicker1> <timePicker1>
Customer Name : <textBox>
Contact Type : <comboBox>
Finish Time(Date & Time) : <datePicker2> <timePicker2>
[Ok] [Cancel]
"Support Officer Name:", "Support Time (Date & Time): ", "Customer Name :", "Contact Type :", "Finish Time(Date & Time) :" are labels.
Items on comboBox are: Fax, Mail and Telephone.
So how the customer contact the company is also documented.
"Ok"and "Cancel" are buttons.
Here is the case:
Today (2008/01/1712:10:05) there is a phone call from a customer whose having a problem with his application.
So the support officer open this Support form and start to add new entry.
IT IS POSSIBLE FOR THE SUPPORT OFFICER TO NOT FILL IN THE FINISH TIME because if the trouble does not finished today, it will continued tomorrow and so on. So there is no limit when the solution must be finished.
To complete that Finish Time, the support officer must be edit that data and fill the Finish Time.
How to do that(not fill the finish time)/manipulate the empty Finish Time by using datePicker and timePicker?
Thank you very much.